1. Using this website
This website lets you browse apparel, prepare custom designs, review a locally saved cart and open WhatsApp enquiries. Our Sales Terms and Shipping & Returns policy govern purchases; the Privacy Policy explains personal information.
Use the site lawfully and provide accurate information. Anyone under 18 should use a parent or guardian for purchases and personal-data sharing. No customer account or online card checkout is provided by this site.
2. Acceptable use and intellectual property
Do not upload unlawful material, infringe another person's copyright or trade marks, impersonate another person, submit fraudulent orders, introduce malware or interfere with the website or other visitors.
Our branding and site content are protected by applicable intellectual-property laws. You may use the website for its intended shopping and design purposes, but may not claim ownership of our branding or use it in a misleading way.
You retain rights in your supplied artwork and must have the permissions required to reproduce it. Your limited permission to us is to handle the design for your enquiry, production and fulfilment. It is not permission for unrelated advertising.
3. Previews, saved work and enquiries
Digital garment previews are illustrative, not a final production proof. We agree the final specification through the quote and approval process. Descriptions and pricing may be corrected before order acceptance, but we will not change an accepted order price without agreement or a lawful basis.
Saved designs depend on local browser storage. Save your own artwork and screenshots; clearing browser data may erase saved work. We do not promise permanent or cross-device storage.
Opening WhatsApp does not automatically send a message, attach artwork, confirm an order or record a payment. Review the message and send it yourself, then supply the agreed artwork or screenshots separately.
4. Availability and external services
We may maintain or change website features and may restrict unlawful or abusive use. Availability can be affected by maintenance, network conditions or external services. Changes to the site do not remove obligations on orders already accepted.
WhatsApp, email, font delivery, hosting and courier services operate under their own terms. We remain responsible for duties imposed on us by law; using an external provider does not automatically transfer our consumer obligations to you.
5. Applicable law, rights and changes
These terms are governed by South African law, without removing any mandatory rights that apply to you. No statement here excludes liability or a remedy where such an exclusion is unlawful.
Nothing in these policies excludes, restricts or replaces rights that cannot lawfully be excluded under South African law, including the Consumer Protection Act (CPA), the Electronic Communications and Transactions Act (ECTA) and applicable privacy legislation.
Updated website terms will be published here. Material changes affecting an existing accepted order require agreement or a lawful basis and are not applied retrospectively merely because this page changed.
6. Contact and disputes
Contact Krüger Customs SA by email at krugercustomssa@gmail.com or WhatsApp +27 60 976 8496. Our business location is Benoni, Gauteng, South Africa. Collection and returns must be arranged with us first; do not send goods to an unconfirmed location.
Please contact us first so we can try to resolve a problem. You remain free to use applicable consumer complaint channels, the National Consumer Commission, an appropriate ombud or a court with jurisdiction. We do not require you to waive those rights.